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Hema-Member User Operation Expert-Headquarters

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5-7 Years
20 days ago
23 Viewed
0 Applied

Job Description

job description

1. Be fully responsible for the coordination, planning and operation of Hema's membership business, manage and promote the short-term and long-term strategies of the membership business, coordinate the annual operation plan, and be responsible for the scale, ARPU, activity and retention of member users. 2. Be responsible for the design and management of the membership system, and build a membership full life cycle operation system in combination with industry analysis and data insights, explore key growth paths, and be responsible for the scale, ARPU and active retention of members. 3. Collaborate with relevant departments to promote online and store implementation and effect tracking through rights and interests stratification, marketing activities, cross-industry cooperation, community promotion, etc., to achieve high-quality growth of members. 4. Manage and track budget and daily business target data, and establish an efficient communication and feedback mechanism with online channels and stores to ensure the effective implementation of membership operation strategies.

Job Requirements

1. Bachelor degree or above, more than 5 years of experience in retail field and user operation 2. Proficient in the membership operation system, sensitive to changes in user behavior and keen on capturing needs 3. Have a deep understanding of user characteristics and needs, deeply understand users through research and data mining, sort out operation plans and needs, and promote implementation 4. Have strong data analysis ability, can analyze user behavior through data, deeply understand the conversion of various dimensions, be data sensitive, have business awareness, and can optimize the whole link to complete user conversion 5. Excellent cross-departmental collaborative communication ability
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Last Updated: 02-07-2024 09:02:28 PM
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