Head of Integrated Sales- FMCG & Cold Chain

Opportunity

Overview
Heads Integrated sales for FMCG & Cold Chain Vertical is responsible for the commercial/selling activities related to the FMCG & Cold Chain Vertical.
He/she needs to ensure the accomplishment of the sales targets and drive the vertical to optimise team results.
Key accountabilities and responsibilities
Delivery as per Area budget
. Lead and set direction for the sales team according to budget - both on delivering ocean volume and growing revenue and optimizing profits
. Coach and drive sales team to sell and grow non-ocean activities including supply chain and local products
. Define and set targets for sales incentives together with Sales FBP

Customer satisfaction
. Actively monitor local NPS with the vertical/segment and drive local improvement to improve customer satisfaction
Manage stakeholders across the area, region and global functions
. Actively provide feedback to the vertical or segment lead based on customer
feedback and insights
. Feed business development managers with relevant leads

Build and develop a best-in-class sales team
. Ensure succession plans are in place for key roles including own role
. Coach direct reports for success and development
. Manage team engagement
. Develop vertical/segment sales skills