General Manager - Operations

Position: General Manager- Operations

Grade: JL5

Reporting to: Head of China Account Management & Jiangsu Operations

Department: Operations

Location: Kunshan

Key Responsibilities: Operational & Financial Performance Management

Job Objective:

This position is P&L owner and responsible for driving cost optimization, productivity improvement and operational innovation.

• Overall manage daily operation to achieve internal and external KPI targets
• Plan and execute the company strategy
• Manage P&L performance of Non-Taicang DCs in Jiangsu Region to achieve annual target through continuously driving productivity improvement, cost management, staffing model optimization and operational innovation
• Collaborate with internal teams and external stakeholders to successfully launch operational projects
• Maintain high level customer satisfaction
• Well plan and manage outsource labor efficiency
• Maintain sustainable and compliant partnership with customer and suppliers
• Evaluate employee performance, develop talents and motivate team spirit
• Proactively develop new business opportunities
• Develop new sites and organize the resources to ensure the implementation success and stabilize the operation performance

Education:

Bachelor's degree or above in Logistics, Engineering, Supply chain management or equivalent

Working Experience:

With experience in P&L management Over 10 years people management experience Minimum 15 years of experience in logistics industry (3PL is preferred) and minimum 5 years of sizable DC operation management

Skills:

Strong communication skills with internal functional teams and external customers, suppliers People management and influential skills Commercial and financial management consciousness Proactive and strategic thinker Fluent English & Mandarin speaking