Facility Manager

5-10 years
14 days ago
Job Description

Job Title

Facility Manager

Job Description

In this role, you have the opportunity to

  • Deliver trusted, reliable, unobtrusive and affordable facilities services to meet the needs of business leaders and colleagues housed on buildings under your scope.
  • Ensure we provide an inspiring, safe, healthy, and productive work environment at buildings within your scope.

You are responsible for

  • Being first point of contact for site-business for Shenzhen Nanshan Innovation Center and 2 manufacturing sites in Shenzhen, landlords and delivery.
  • Engage & influence diverse stakeholders (culturally, functionally, seniority), ensuring customer relation and local customer intimacy is developed on site.
  • Responsible for delivery of all services, from asset management, security, cleaning to specialized services and small construction projects and transactions
  • Responsible for occupational health aspects of work environment and security
  • Monitor and respond to user feedback, review & approve related facilities work, control service quality & customer satisfaction.
  • Manage service delivery team, through internal or external service providers: ensure corrective actions and escalations are undertaken when needed.
  • Monitors external providers services such as waste management and catering, etc.
  • Optimize real estate space utilization by meeting people-to-seat ratios, vacancy levels and cost constraints.
  • Manage P&L & accounting processes of sites: Coordinate rent / bill / tax payments, PO approvals, Capex processing, etc.
  • Generate input and follow guidance of CoE partner on Facilities processes.
  • Ensures the implementation of RE policies and strategy
  • Manages day-to-day operational (in- and outsourced) building related activities for a Ultrasound site and SUZHOU part FM
  • People manager

You are a part of

  • China Real Estate & Facilities team, Report to the Market Head of Real Estate, with close interactions with SP, sector and functional stakeholders.

To succeed in this role, you should have the following skills and experience

  • Minimum Bachelor level with a degree in a technical or real estate discipline, Preference for Real Estate background, relevant certification (IFMA, CoreNet) preferred.
  • 5+ (preferred 10+) years in facilities management (soft services and hard services skills) and RE project management.
  • Working knowledge in managing site & project accounting & financials, Technical affinity. RE / FM background is must.
  • Service provision in industrial settings & Six Sigma / Lean knowledge is preferred
  • Experienced in external vendor management (outsourced services environment)
  • Extensive experience in delivering alternative workplace solutions (tele-work, remote management, virtual workforce and facilities operations)
  • Has driven projects & change through project teams in matrix environment, in remote management environments
  • Can-do mentality in dynamic, challenging environment: skilled at prioritizing, multi-tasking, time management.
  • Ability to effectively present to influence change, acceptance with key stakeholders
  • Contract / supplier coordination skills, in a Business Process Outsourcing environment. 5 years working experience of related job
  • Workable oral English and Chinese language required.
  • Strong communication and customer first mindset: have a deep understanding of their needs.
  • An appropriate, responsive, high-quality service is provided

About Philips
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If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .




Virtual Workforce
Supplier Coordination
Alternative Workplace Solutions
Outsourced Services
Industrial Settings
Contract Coordination
Customer First Mindset
Technical Affinity

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