Job Description :
We are looking for an energetic and results-driven individual with Account management experience to drive China-based European sellers to maximize their presence and business in Amazon EU marketplaces. The Account Manager will partner with EU sellers, marketing team to grow sellers business on Amazon EU including identifying opportunities, monitoring seller's healthy growth, performance, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own recruiting, onboarding, monitoring, analysis, coaching and reporting on CN-based EU seller business.
The successful account manager will:
. Recruit and onboard EU sellers to participate in Amazon programs
. Work with EU sellers to grow the selections to Amazon and their business with profit
. Work with EU sellers to drive the feature adoption rate to drive the customer experience on Amazon
. Work with EU sellers to achieve data quality standards and become an expert in using internal tools to achieve results
. Work with EU sellers to drive the seller performance and product quality to ensure best customer experience.
. Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business.
. Develop a thorough understanding of assigned product/industry category, including seasonality and EU marketplace business trends/events, and continually monitor competitor/industry developments
. Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession
Basic Qualifications :
. An Bachelor's degree or above 2-3 years successful track records of Account Management or BD experience in e-commerce/retail industry.
. Proven track record in taking end-to-end ownership and driving results.
. Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations
. Proficiency in Excel and/or other data analysis tools . Strong analytical and problem solving skills
. Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation
. Proficiency in oral English
Preferred Qualifications :
. A self-starter and quick learner
. Strong data analysis skills
. Cross-border logistic experience is preferred
Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as 'one of the most influential economic and cultural forces in the world',and is one of the world's most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.