Director, Product Management - Position Servicing (Loans)

15-17 years
9 days ago
Job Description

This is a Pipeline generating requisition.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the bank of banks - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what#LifeAtBNYMellonis all about.

BNY Mellon Loan Platformprovides world-class servicing for loan products, including two business partners: Credit Services and Structured Debt. We combine the best people, processes, and technology to support the loan life cycle from origination to servicing and monitoring.

Loan Platformis responsible for innovative strategy, targeted development, and best-in-class operational execution. The next three years will bring focused attention to building the right long-term platform, including system enhancement and consolidation, comprehensive workflow redesign, and a singular data strategy.

We're seeking a future team member for the role ofDirector, Product Management - Position Servicing (Loans) to join our team. This role will be locatedin Pittsburgh or New York or Houston or Charlotte or Lake Mary. We may consider other locations in the USA for the right candidate.

The primary responsibilities of the role are as follows:

  • Collaborates with the Platform Leaders to translate the overall vision to a vision for the pods within the Platform and is accountable for ensuring ongoing delivery of value maintains a prioritized product roadmap/backlog, continuously assesses feedback and collaborates with stakeholders.
  • Responsible for leading and providing strategic direction on product management, development and marketing processes for multiple highly complex global products that are high impact and high profile.
  • Develop, lead, and execute the strategic vision for Product or Platform own the overall Product / Platform roadmap, and align teamsaround delivery goals
  • Provide leadership support to multiple pod-level Product Owners and ensure alignment across multiple pod-level product backlogs
  • Provide strategic input & decisioning, manage & reduce blockers, & ensure continuous flow or work, helping pod owners refine & reprioritize pod backlogs.
  • Provide day-to-day direction to guide Product / Platform operations and evaluate the impact of the Product against established scorecard
  • Manage issue escalations and risks track financials
  • Liaises with and/or manages cross-functional teams to deliver products that address client needs.
  • Responsible for providing strategic direction to enterprise teams working on cross-platform deliveries.
  • Accountable for all risks originated from services delivered (including remediation efforts) & owns, manages and aggregates view of risk across P / P
  • Uses complete and detailed understanding of the product set to drive design or development considerations and validate that support model for post-rollout is in place.
  • Responsible for managing product direction, strategy and overall related project execution plans.
  • May serve as Team Lead, leading other product manager(s) within a product area, to define and deliver solutions and manage their day-to-day work.
  • Contributes to the achievement of Product Management objectives.
  • Fosters agile ways of working, DevOps, and automated testing.


  • Experience in the securities or financial services industry required Loan-life-cycle expertise, focused on the servicing and monitoring of loans, is a plus.
  • Engagement with loan lenders on the day-to-day management of loan portfolios.
  • Knowledge of funding or trade process.
  • Experience with loan-level money movement, reconciliation, and reporting.
  • Success standing up new teams, fostering growth and development, agile ways of working, and team collaboration.
  • Effective coach and collaboration skills. Ability to influence, make hard decisions, and problem solve.
  • Passion for changing the status quo and driving out of the box thinking. Ability to quickly adapt to changes in market.
  • Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required.
  • 10+ years of experience in agile ways of working.
  • 12+ years of related experience required experience in the securities or financial services industry is a plus.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • , Disability: IN - 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • CDP's Climate Change A List

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • , Disability: IN - 100% score.
  • 100 Best Workplaces for Innovators, Fast Company
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • CDP's Climate Change A List

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,000 and $260,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.



money movement
loan monitoring
computer science engineering
trade process
agile ways of working