Customer Operations (Data Solutions )-Life Services

3-5 years
5 days ago
Job Description

Responsibilities

1. Establish good cooperative relationships with leading customers in the local industry, participate in the actual operations of customers, and understand and discover customer needs for data, usage pain points, etc. 2. Based on customer business scenarios and needs, product Develop corresponding data solutions, including but not limited to customer reports, data delivery, etc., and follow up on customers understanding and usage of the solutions, and be responsible for the actual business value of the solutions 3. Extract from various solutions Develop a common methodology, promote product construction, and serve more customers from point to point.

Qualifications

1. Bachelor degree or above, more than 3 years of customer operation experience, familiar with the business model of catering/wine tourism/any comprehensive industry 2. Have good internal and external communication skills, be able to establish long-term and stable collaborative relationships with external customers, think about issues from the perspective of customer needs and interests, and have deep involvement in customer success cases/methodologies in the past 3. Data sensitive, possess Have certain data insight and analysis capabilities, be able to find problems and opportunities from a large amount of data, and provide implementable solutions 4. Be good at independent thinking and summarizing experience, and be able to extract common threads from aspects to aspects. Successful methodologies drive more customer adoption.

JOB TYPE

Function

Skills

data delivery
data sensitive
analysis capabilities
customer needs
customer operation
data insight
customer reports
customer success cases
experience summarization
customer interests
About
Job Source: jobs.bytedance.com

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

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