Clinical Sales Manager

5-7 years
5 days ago
Job Description


Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Account Manager - Chemistry Consumables to support the very successful growth of our businesses across (Insert Job Territory Here).Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.

As AccountManager-ChemistryConsumables, you are an ambassador of Waters and will bring to the market Waters products and services. You will demonstrates a clear grasp of understanding the customers business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing customer success. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.

This role is currently focus on chemical sales and will cover direct and indirect sales, should work with collaboration with cross functions to ensure customer and Waters business success. The role scope will extend to service even instrument recurring for the total solution sales as assigned by the manager in mid/long term in accordance with business needs.


  • Execute BU's long term strategy to implement recurring business plan including chemical, RUO kits related to overachieve business profitable growth.
  • Act as Waters ambassador should be familiar with market needs/trends,Government policies/competition status,and have the ability to identify potential business partners via observed and unmet customer needs.
  • Addressing new/existing clinical customer needs(Hospital, ICL, IVD company, clinical toxicology and FOR toxicology)and offer current observed technical solution, and extend to scientific/metabolic future unmet aims.
  • Organizing regional/national on-line and on-site seminars/events and Establish business leads and manage leads pool.
  • Assign active leads/customer application support to regional partners and track accordingly to ensure consistent customer communication and satisfaction.
  • Routine visit to existing VIP customers/potential addressable customers national-wise to maintain customer relationship and develop potential business opportunities
  • Manage e-commerce platform with marketing and commercial team to set up a'cost -efficiency and customer focus'business order management and ensure the utilization rate.
  • Set up the price structure to ensure Waters competitive position and profit.
  • Set up the clinical hot line to address customer technical concerns and provide corresponding application solutions to ensure customer stickiness and maximize chemicals sales.
  • Manage customer unmet needs/concerns and be responsible to report hard-to-do tech and quality issues to global and follow accordingly.
  • Collaborating and Sharing information with cross functions like regional sales, service sales, application, marketing, commercial excellence to act as a team to maximize customer success.
  • Act as the bridge between local and global structure, to actively engage product trainings and interact with global product marketing and manufacturing to enhance GC reputation and deliver up-to-date chemical technology/features to deliver solution sales and success to China market.
  • Qualifications

    -Above Bachelor's degree in biology, chemistry or related scientific field

    -Minimum 5 years sales related experience in MNCs in chemistry, Scientific instrument related with sound proved records

    -Deep understanding of LCMS knowledge and clinical market/customer needs in accordance with the regulatory.

    -Lab experience is a must and be familiar with Waters LC, LCMS product, be skilled at sample preparation,separation and etc. Various knowledge for competitor product is preferred.

    -Good planning skill to deliver/overachieve business goals.

    -Enthusiastic, self-motivated, well organized, collaborative with strong communication skills, can independently deliver solutions/present to director above level customers.

    -Result oriented, eager to join a startup business team to take challenge tasks and achieve success together.

    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

    Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

    Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

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