Call Centre Operator

Fresher
a month ago 1 Applied
Job Description

Location: 10F OCTA TOWER, 8 LAM CHAK STREET, KOWLOON BAY, KOWLOON, HONG KONG

Major Responsibilities:

  • To perform daily operations of Control Room (may require shift duty)
  • To record call orders and arrange technical support for the monitoring and maintenance service
  • To handle and resolve customers enquiries

Qualifications:

  • F.5 or above
  • 2-3 years work experience in telemarketing / customer service / call center
  • Good telephone manner, communication and problem solving skills
  • Good command of English and Cantonese, Mandarin is a plus
  • Responsible, mature, strong communication and good interpersonal skills
  • Customer-focused and able to work independently
  • Computer literateis required

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JOB TYPE

Function

Job Source: jobs.carrier.com

Carrier Global Corporation is an American multinational home appliances corporation based in Palm Beach Gardens, Florida. Carrier was founded in 1915 as an independent company manufacturing and distributing heating, ventilating and air conditioning (HVAC) systems, and has since expanded to include manufacturing commercial refrigeration and foodservice equipment, and fire and security technologies.
As of 2020, it was an $18.6 billion company with over 53,000 employees serving customers in 160 countries on six continents.
Carrier was acquired by United Technologies in 1979, but it was spun off as an independent company 41 years later in 2020, as was the Otis Elevator Company.

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