Business Analyst (12 month contract)

2-4 years
5 days ago
Job Description


The Opportunity

Hyatt Hotels Corporation seeks a Business Analyst to join our Commercial Services department (under Strategic Insights and Analytics) where you'll join a team who work in a collaborative and dynamic environment. You'll also be part of a broader Hyatt corporate team that is passionate about diversity, equity, and inclusion, is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues, and guests.

Exceptional Employee Benefits

.12 free room nights stay at Hyatt hotels and resorts globally

.Discounted stays at Hyatt hotels and resorts for you, your family & friends from your first day

.Global dining discounts at participating Hyatt hotels

.Hybrid opportunity / flexible work schedule and location

.Work-life benefits including Paid Time Off and other wellbeing initiatives such as a complimentary Headspace subscription

.Insurance coverage, medical and dental benefits

Who We Are

.We areevolving the future of the hospitality industry -Hyatt is a global leader in the hospitality industry connecting the world through care inmore than 1,250 properties in over 76 countries acrosssix continents. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the lastten years.

.We'reopening doors for all- No matter what career stageyou'rein,you'llfind a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed.

.Care ConnectsUs is our guiding principle - It'sthe belief that it all starts with people who care. We see it in the way we treat each other and our guests. It'show we create a culture of warmth, empathy and respect that results in more genuine connections and creatinginclusive environments, together.

.We need your curiosity. We need your innovative spirit. And we need your authentic self.- There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers.

.Our Commitment to Diversity, Equity, and Inclusion - Our success is underpinned by our diverse, equitable, and inclusive culture andwe arecommitted to diversity across the board-from whom we hire and develop, the organizations we support, and whom webuy from and work with. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

The Role:

This role will be responsible for processing and interpreting data to get actionable insights through a series of tools, including but not limited to - Tableau, Cognos and ThoughtSpot, and supporting Hyatt's customer experience survey program. This position will primarily be involved in business consultation, analysis, data collection, and hands on programming, data visualization, and support.

A candidate who combines strong problem formation, data sourcing, analytical, communication, and collaborative skills will do well in this role. This position reports to Regional Vice President, Strategic Insights, Analytics and Enablement Asia Pacific, and closely work with team members in other departments.


.Analysis of data sets to derive actionable insights and recommendations.

.Preparation of PowerPoint presentations and setting up of reporting dashboards.

.Conducting data mining and exploratory analyses.

.Understanding key performance drivers in the hospitality industry and impact on business.

.Engage with Hyatt's customer experience survey platform development initiatives and provide support for hotels.

.Collaborating with regional and head-offices on data related projects.


.University degree holder in Computer Science, Information Systems, Mathematics, Statistics or any other related disciplines. Preference given to strong technical and software systems background.

.2+ years of experience in data analysis (in particular large volumes of data sets), data measurement and analytics, to provide summary of data analysis and offer possible BI solutions

.Have advanced visualizations development skills. These include advanced visualizations (quadrants, bullet charts, multiple marks, etc.) and making complex data simple to understand as well as to tell compelling stories.

.Familiarity with Word, PowerPoint with strong proficiency in Excel and / or knowledge in other business intelligence software with strong numerical and analytical sense.

.Experience with Visualization tools, Database languages, Platform experience (e.g., Python, SQL, Tableau, Cognos, Thoughtspot)

.Ability to multi-task to meet tight timelines.

.Attention to detail and be a good team player.

.Good verbal and written skills in English required.

.Preferred candidate is passionate about the Travel and Hospitality Industry and has a drive for results

Destination Hotels is a privately held lodging management company headquartered in Englewood, Colorado. It is the United States' largest independent hospitality management company, representing 40 luxury and upscale hotels, resorts and golf clubs internationally