Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Would you like to play a key role in delivering a high-quality IT infrastructure to the Asia Pacific region
A high-quality IT infrastructure is a must to stay competitive in an increasingly interconnected world. Atlas Copco's digital journey continues, to enable us to run business at full speed. We are supporting the complex IT infrastructure environment 250+ sites and 500+ servers in the APAC region, from the New Zealand to India, and Japan to Indonesia, total 15+ countries.
Your mission will be as the team leader and the specialist in one or more of the areas of network management. As such you will assure that, together with the team, and our external partners, we deliver these services with the required quality, the promised lead time and the right cost fulfilling the expectations of the stakeholders.
To succeed, you will need
Lead the team to support the network of moderate complexity in MNC network environment250+ siteswith the selected network partner in Asia Pacific.
Continuous development and improvement of IT Operations service delivery and support with focus on continuous service lifecycle improvement, efficiency and cost.
Continuous focus on customer satisfaction, compliance and standards.
You will adhere to the reference architecture and security across the service lifecycle and IT infrastructure components.
Implement, manage and develop all aspects of IT operations in your relevant area of expertise.
Work with all partners contracted to provide operations support and execution.
Assuring a closed loop between solution and service design, service transition and operations.
Guarantee the delivery of new services locally, regionally through structured support, development and change management processes in alignment with industry best practices.
Work with the Service Desk, Application Managers, IT Managers and other stakeholders using the ITIL methodology for IT Service Management.
Team up with your peers at other regions in case of cross functional support is required.
Minimum 6 years of hands-on experience in a complex, multi locations network environment, the global MNC experience will be the plus.
Proven experience on the team management.
Demonstrated experience in designing, testing and standardizing networking solutions in a global multinational environment is mandatory.
Good knowledge of the following technologies
TCP/IP, OSI model - Good knowledge about TCP/IP and OSI model
DNS and DHCP - Good knowledge about DNS/DHCP working mechanism
AAA - Good knowledge about AAA, Cisco ISE is preferred
Routing and switching - Expertise in HSRP, VRRP, EIGRP, OSPF, BGP, VLAN, PAGP, and LACP. Hands-on experience is required
Wireless- Good knowledge about wireless technology, Cisco products are preferred.
SD-WAN - Good knowledge about SD-WAN principle and Velo products
Packet capture- Good Knowledge about the packets capture and analysis. Wireshark and Microsoft Network monitor tool are required
Network monitor- Good knowledge about SNMP and related monitoring tool
Firewall - Good understanding about VPN, policy, and DMZ
Azure networking- Basic understanding of Azure cloud networking. Related project/experience is preferred
OT Segmentation - Good understanding about the OT Segmentation solutions. Related project/experience is preferred
Proven track record of cultural awareness while collaborating with your peers in the other regions.
Working knowledge of value and use of Standard IT processes and methodologies (i.e. ITIL, PMI and SDLC).
Comfortable with working in a highly matrix global environment
Ability to implement standards and operating metrics.
Proven experience in IT infrastructure planning and development.
Partner with other service teams and third-party vendors, sometimes in close cooperation with Strategic Sourcing.
Team spirit, good interpersonal skills
University degree or equivalent experience.
Fluency in English, spoken and written is a must second language preferred
CCIE/CCNP is a plus
In return, we offer you
Atlas Copco (Copco from Compagnie Pneumatique Commerciale) is a Swedish multinational industrial company that was founded in 1873.It manufactures industrial tools and equipment.The Atlas Copco Group is a global industrial group of companies headquartered in Nacka, Sweden. In 2019, global revenues totaled SEK 104 billion, and by the end of that year the company employed about 38,774 people. The firm's shares are listed on the Nasdaq Stockholm exchange and both 'A' and 'B' classes form part of the benchmark OMXS30 index.