Job Description

Job Description :
1. Provide support and solutions to customers through telephone communication
2. Collect complaints and customer opinions, and accurately record customer problems and corresponding situations in the system
3. Reply to customers in time Complain about problems and report customer opinions to superior supervisors
4. Corresponding to other business arranged by superior supervisors
Basic Qualifications:
1. Japanese Ability level 1 or above, fluent in listening, speaking, reading and writing, no obvious accent
2. More than two years of study or work experience in Japan or more than three years of working language in Japanese Experience
3. Proficient in business Japanese and how to use honorifics
4. Able to accept shift work and night shift work system
5. Flexible thinking and quick response
6. Comprehension Japanese business culture
7. Have a strong sense of responsibility, good service spirit and teamwork awareness
8. Work experience in call center is preferred
9. Proficiency in using the Internet, e-commerce or shopping Website practitioner experience is preferred



Job Source:, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as 'one of the most influential economic and cultural forces in the world',and is one of the world's most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.

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