????????? - ?? (??$3,000????)

0-2 years
14 days ago
Job Description


Welcome Reward HK$3,000. will be paid to new employees upon the successful completion of 3-month probation period.
.Terms & Conditions to be applied

At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role.


  • Handle high volume of phone calls, which may be called for different purposes, from our Guest
  • Provide one-stop excellent Guest services promptly
  • Operate Resort Call Center systems and applications in an accurate and efficient manner


  • Ability to speak fluent Cantonese, English, and Putonghua (Non Chinese speaking candidates are welcome!)
  • Ability to reflect a professional image while maintaining Guest privacy
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Good team player, self-initiative and strong sense of responsibility
  • Full-Time availability is required. This role is Full-Time and requires full availability for any shift, including overnight shifts


  • Preferably with previous work experience in Hotel, customer services, or tourism industry
  • Preferably with tertiary education qualification from Hotel, Hospitality or Tourism Management courses
  • Preferably with computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing


Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

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Keyword: hotelexp,hkdlaug,bazaarjob



chinese word processing

關於 Hong Kong Disneyland Resort: 香港迪士尼樂園度假區致力為不同國籍及年齡的賓客呈獻與別不同的迪士尼奇妙體驗。香港是全球第五個設有迪士尼樂園的城市,其優美景致、活力及多元文化啟發幻想工程師創造出多個香港迪士尼樂園獨有的遊樂設施。 香港迪士尼樂園共有七個主題區:包括探險世界、幻想世界、灰熊山谷、美國小鎮大街、迷離莊園、明日世界及反斗奇兵大本營。主題區內設有主題遊樂設施、娛樂表演、互動體驗、餐飲服務、商品店舖及小食亭。此外,樂園每天帶來巡遊表演及夜間活動節目。而度假區內設有三間主題酒店,包括香港迪士尼樂園酒店、迪士尼探索家度假酒店、迪士尼好萊塢酒店。 至今,樂園度假區已接待逾千萬本地及海外賓客,而據香港旅遊業統計顯示,打從2006年起樂園已是香港五大最受旅客歡迎的景點之一。 關於 The Walt Disney Company: The Walt Disney Company 連同其子公司和聯營公司,是領&

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