Role Overview

We are looking for an experienced IT Change & Release Management Specialist to join our REMSC ERP CoE team, with a primary focus on SAP environments. The role will be responsible for establishing and managing an effective IT Change & Release Management process in collaboration with IT leadership and stakeholders, ensuring smooth, compliant, and quality-driven release cycles.

Key Responsibilities

Establish and implement Change & Release Management processes in collaboration with IT leadership for the ERP CoE, focusing on SAP systems.
Ensure all releases are delivered in alignment with defined processes; investigate deviations and apply corrective measures.
Collaborate with Solution Architects, Functional Analysts, Service Managers, Business Users, and other stakeholders to plan, validate, and deliver changes as per scope.
Work closely with Release Management to ensure smooth deployments and minimal business disruption.
Enforce QA checklists and guidelines across all changes/releases, ensuring compliance with standards.
Create, update, and maintain QA documentation, making it accessible to all relevant stakeholders.
Support and facilitate audits on application change management processes.
Assist in Control Performance activities to align with established QA and governance standards.

Required Skills & Qualifications

6+ years of experience in IT Change & Release Management, preferably within SAP ERP environments.
Strong understanding of SDLC (Software Development Lifecycle) methodologies and QA practices.
Prior experience in application change and release management within complex IT environments.
Excellent communication and presentation skills with the ability to work effectively with diverse stakeholders.
Strong analytical and problem-solving skills with a keen eye for detail.
Proficiency in MS Office tools – Outlook, Word, Excel, Visio, PowerPoint.
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.

Principal Working Relationships

Collaborate with ERP CoE Release Manager, Solution Architects, Domain Managers, Functional Analysts, and Service Managers.
Partner with business users and decision-makers to deliver change with minimal risk and maximum value.
Engage with audit and QA teams to ensure compliance and control adherence.

Skills: it,change management,sap,sdlc