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Job Purpose:

Window to customer for all quality related. Feedback any customer quality concern/quality defect information to factory;
Lead factory to do corrective actions for customer complaint issues and continuous quality improvements;
Work with sales to build solid relationship with customers and work with team to provide good quality and service to exceed customer expectations.

Principal accountabilities/Main tasks:

Communicate with customer for all quality tasks and track quality tasks to be closed (internal and external)
Involve with project team for Control Plan, PFMEA, Yield Report, etc and review with customer
Work

Customer Quality Engineer