Vlookup, Outlook, Excel, Change Management, Ms Office, quality assurance, root cause strategies, Word, Internal Audits, Fmea, Spc, cause and effect diagrams, 8D investigation, Process Mapping, Minitab, Product Support, Project Development, Problem Solving, Customer’s Document reviewing, Trend Analysis, design of experiments, Data Analysis, VOC for NPI process, Jmp, Project, histograms