Excel, Ms Office, Chinese character typing, Power Point, Project management

Agile, Excel, Waterfall, Ms Word, IT systems, Powerpoint, project delivery methodologies, Business Analysis, process improvement, stakeholder governance, Visio, Life insurance products

data engineering , Data Science, Automation Frameworks, Predictive Analytics, Customer Data Quality, Cross-sell and Upsell Models, customer analytics, Lead Scoring Models, Customer Lifetime Value Models, Propensity-to-Buy Models, Data Pipelines, Repurchase Propensity Models, Customer Segmentation, Reporting Solutions

wellness programs, Learning Solutions, Project management, People development strategies, AI competencies, Leadership programs, Employee engagement strategy, Internal communication strategies

change management, root-cause analysis, Design Thinking, Process Mapping, Operational Excellence, Journey Mapping, data-driven insights, customer experience strategies, process analytics, process improvement

Confluence, Power Bi, Jira, Excel, Powerpoint