Certified ScrumMaster (CSM), Professional Scrum Master (PSM), Confluence, Microsoft Office, Jira, MLops, Prince2 Practitioner, data pipelines, Microsoft Teams, Google Cloud AI, model training and evaluation, large language models, Microsoft Copilot, AWS Machine Learning, ChatGPT Enterprise, Microsoft Azure AI, generative AI, retrieval-augmented generation, prompt engineering, AI delivery concepts, GitHub Copilot, Pmp, data readiness, Scrum methodologies, PMI-ACP