CSS, Identity And Access Management, Integration Architecture, HTML, Javascript, Service Cloud, Sales Cloud, Architectural Design Patterns, Apex Design Patterns, Data Architecture and Management, Salesforce Industries Cloud, Web Components, Vlocity OmniStudio, Integration Security, Experience Cloud, Salesforce Apex Triggers, Lightning Flows, Platform Security, Sharing and Visibility, Lightning LWC

platform management , certificate management , Ms Excel, Configuration, System Migration, Release management, Data Analytics, User and access management, Project management, Integration management, SSO requests, Content collectors integration, Platform implementation

platform management , certificate management , Ms Excel, Configuration, System Migration, Release management, Data Analytics, User and access management, Project management, Integration management, SSO requests, Content collectors integration, Platform implementation

product strategy , Retrieval Augmented Generation (RAG), Large Language Models (LLMs), Advanced Analytics, Generative AI, MSCI, AI-powered solutions, Knowledge discovery platforms, Product management, Bloomberg, factset, AI assistants, morningstar, Backlog management, Roadmap development, Agentic workflows, Investment data platforms, Value realisation

Defect Management, Case Management, Knowledge bases, Application troubleshooting practices, SaaS application environment, Support Manager role, KPI knowledge

Quality assurance, Programming Languages, Automated Testing, Waterfall methodologies, Environment management, Source control management, Build and release processes, Software development engineering and architecture life cycle process and methodologies, Software engineering architecture lifecycle

Servicenow, Json, HTML, Angular, Javascript, Reports, Client Scripts, Ui Policies, Azure DevOps, Itsm, Dashboards, CSS, Soap, REST, Xml, Business Rules, AJAX, Service Catalog, Knowledge, Acls, API troubleshooting, Integration Hub, OAuth concepts, Employee Center, Flow Designer, Glide APIs, Script Includes, CMDB fundamentals, HRSD

Ml, MLops, Tensorflow, Jax, Pytorch, Lightning, fine-tuning, generative AI, model architecture, representation learning, Ai, self-supervised learning, Evaluation, foundation models, multimodal AI, Deployment, model adaptation, DeepSpeed, Hugging Face, FSDP