Agile Project Management, Artificial Intelligence system architectures, AI Agents, Workflow Integration, Agile Requirement Management, Collaborative tools and practices

Enterprise Software, Rpa, Saas, Sap Ariba, Enterprise Applications, D365, Successfactors, automation, Salesforce, applied-AI toolkit, project management, implementation consulting, Ai, eval design, MCP configuration, workflow automation, forward-deployed engineering, customer-facing technical role, AI agents, prompt context writing, solutions engineering, tool calls

Apis, Data flows, Prompting, LLMs, Client Relationship Management, Conversational AI, Webhooks, Commercial Awareness

Orchestration, Apis, Marketing Automation, Sql, Typescript, Linux, Python, networking fundamentals, retrieval-augmented generation, cloud platforms, Agents, real-time voice, Telephony, LLM application architecture, guardrails, contact centre systems, tool calling evaluation, CRM

Software Engineering, Rest Apis, building integrations, Production Systems, prompt engineering, systems thinking, webhooks, software design fundamentals, evaluation pipelines, agent orchestration, integrating LLMs, ETL pipelines