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Job Scopes

. Provide on-site Tier 1 break/fix and IMAC (Install, Move, Add, Change) support for PCs, notebooks, IP phones, iPads, and printers at Back Office and Data Centre locations.

. Provide dedicated VIP and VVIP technical support.

. Perform pre-meeting setup and standby VC support for critical senior management meetings.

. Execute client-side project follow-ups, PC patch deployment, and bi-annual tablet OS upgrades.

Job Requirement

- Higher-Diploma / Degree in Information Technology or related discipline.

- Technical proficiency in supporting Windows 10/11, iOS, and client-side peripherals.

- Hands-on experience with IMAC workflows and

Senior Technical Service Officer