Role

Due to continued, controlled growth, Vertiv is seeking to recruit an ambitious and motivated Contract Management Specialist to join its Commercial Department. This is a hands-on, execution-focused role centred on the identification, preparation, and recovery of Change Orders across a portfolio of live projects, as well as the management of customer-side disputes and claims. The successful candidate will assist project delivery teams, providing day-to-day commercial and contractual support to Project Managers throughout the execution phase.

Ideally with experience in the Electrical and/or Mechanical construction sector, the Contract Management Specialist will report to the Commercial Manager and Commercial Director. The successful candidate will hold a degree in a relevant subject, demonstrate strong contractual awareness, possess excellent oral and written communication skills and will eventually be responsible to build a local team of contract management specialists to support the function. The role is based at Vertiv's office in Singapore.

Responsibilities

Change Order Management

Early identification of change events, scope variations, and deviations from the contracted scope of works across assigned projects
Assisting with the preparation and substantiation of Change Order submissions including full commercial, and quantum justification
Ensuring timely notification of all change events in accordance with contractual notice requirements - protecting entitlement at all times
Maintaining accurate Change Order registers and trackers, providing regular status updates to project teams and senior management
Following Change Orders through to agreement and recovery, including negotiation with clients and resolution of any valuation disagreements
Supporting Project Managers with the commercial assessment of client instructions, drawing revisions, and scope changes to determine Change Order entitlement
Preparing and submitting extension of time applications where programme impact arises from change events

Project Team Support

Acting as the primary commercial point of contact for Project Managers on all Change Order and claims-related matters during project execution
Providing day-to-day guidance to project teams on contractual notification requirements, entitlement positions, and commercial risk exposure
Assisting Project Managers in understanding key contractual obligations, timelines, and mechanisms relevant to variations and claims
Working closely with planning teams to establish programme impact and cause-and-effect narratives to support time-related claims
Supporting monthly valuation and payment application preparation, ensuring all approved Change Orders are properly captured and valued
Contributing to project commercial reviews and providing clear reporting on Change Order status, values, and recovery rates

Customer Disputes & Claims

Managing and responding to customer-side disputes, back-charges, and contra-charges with detailed technical and commercial analysis
Preparing robust written responses to client claims, clearly setting out the company's contractual position
Defending against unjust charges by building comprehensive evidence packages including contemporaneous records, correspondence, and programme data
Liaising directly with clients to negotiate resolution of disputed matters in a professional and collaborative manner
Supporting the preparation and prosecution of formal claims where amicable resolution cannot be achieved
Maintaining detailed records and audit trails to support the company's position in any disputed matters

Expectations

The successful candidate will be expected to possess the following:

Minimum 3-5 years experience in a commercial, contract management, or quantity surveying role within a Construction/Engineering business, preferably with Mechanical and/or Electrical project experience
Degree-level education in Quantity Surveying, Construction Law, Engineering, Commercial Management, or a related discipline
Demonstrable experience in the preparation and recovery of Change Orders / variations on construction or engineering projects
Experience in handling customer disputes, back-charges, or claims
Strong understanding of contractual notification requirements and their practical application
Self-motivated with an ability to work independently and build strong working relationships across multidisciplinary project teams
Excellent negotiation and influencing skills
Strong analytical and problem-solving abilities with a high level of accuracy and attention to detail
Excellent oral and written communication skills - capable of preparing clear, well-structured contractual correspondence
Functional working knowledge of ERP systems and document management tools
Proficient IT skills including Microsoft Office Suite

Contract Management Manager