process mining , Rpa, Power Bi, Gcc, Tableau, Excel, Oracle, Sourcing Location Strategy, Shared Services Design, Functional Operating Model Design, Powerpoint, KPI and SLA Frameworks, Data Visualization Tools, Value Realization Frameworks, Functional Transformation, Gen AI in Functions, Business Case Formulation, Cost Analysis, ERP and digital technologies, GBS Strategy

Digital Transformation, Stakeholder Engagement, Commercial acumen, Delivery coordination, Managed Services, Managing large telecom accounts, Client Relationship Management