Itil, Cloud Operations, Broadcom VMware Private Cloud services, Process Improvement, SLA Compliance, Vendor Management

Automation Tools, Gcp, Cloudwatch, Incident Management, Itil Processes, Azure, AWS, DevOps practices, FinOps, cost management, Azure Monitor

Zabbix, AWS, Servicenow, Azure, Grafana, Gcp, JIRA, Cloudwatch, Azure Monitor, Remedy, ITIL v4

Service Delivery Management, Incident Management, Network Technologies, Change Management, Fixed Broadband, Enterprise Connectivity Solutions, SD-WAN, Network Operations, Problem resolution, Customer-Facing Technical Roles, Telco Network Infrastructure

smartsheet , Servicenow, Microsoft 365, it service management principles, Jira, Azure, Microsoft Entra ID, Microsoft Project

Itsm, Agile, Ccna, Itil, Pmp, personal computing technology, Technology Infrastructure

Microsoft Office, Networking Concepts, IT Asset Lifecycle Management, Windows operating systems, EUC Lifecycle Management, ITIL practices, Active Directory, Vendor and Asset Management, IT service management processes, Data Analysis Reporting

task completion , service level agreement , Cybersecurity, Service Delivery, Itil Service Management, Computer Engineering, Information Technology, mentors team members, Customer Centric Solutions, Cybersecurity Engineering, ensure service performance, monitoring SLAs, Service Management, System Upgrade, Liaise With Technical Teams, Industry Experience, Resource Planning, Performance Management

service delivery, Project Delivery, Customer Management