Digital Transformation, Testing and Implementation, Vendor Management, Risk Management, Stakeholder Management

control testing , policy administration , Issue Management, Data Privacy, quality assurance, Complaints Handling, Stakeholder Management, life insurance operations, outsourcing governance, problem-solving skills, AML CFT, Claims, governance reporting, operational resilience principles, customer due diligence, Customer Servicing, control frameworks, management information preparation, remediation tracking, Underwriting, operational risk management principles, Report Writing, Communication Skills, governance practices

SAP, Financial Reporting, Regulatory Reporting, HKICO, IFRS

Microsoft Excel, NBV reporting, IFRS 17, Actuarial knowledge, HKRBC solvency reporting, AXIS model, Par Management

reporting requirements , Asset Management, Power Bi, Microsoft Excel, risk management, investment governance, Word, insurance investment, Investment Documentation, Powerpoint, transaction execution, investment operations, Compliance, Bloomberg