Recruitment & Talent Acquisition

Manage the full recruitment cycle by posting jobs, sourcing candidates, conducting interviews, performing reference checks, and overseeing onboarding through offboarding processes
Collaborate with department heads to identify manpower needs and align recruitment strategies accordingly
Prepare employment contracts, offer letters, and onboarding documentation to ensure smooth new hire integration
Conduct orientation programs to familiarize new employees with company culture and policies

Employee Relations

Serve as the primary HR contact for employee inquiries and concerns to foster open communication
Address employee grievances, disciplinary matters, and resolve conflicts to maintain a positive work environment
Promote employee engagement initiatives and cultivate a supportive workplace culture
Organize staff activities and recognition programs to enhance morale and team cohesion

Performance Management

Coordinate probation reviews and annual performance appraisals to evaluate employee progress
Monitor employee performance metrics and recommend targeted development plans
Support department managers in coaching and counseling employees to improve performance outcomes

Payroll & Benefits Administration

Prepare monthly payroll data including attendance, overtime, leave, and allowances to ensure accurate compensation
Coordinate payroll processing with the Finance department to maintain timely salary disbursement
Administer employee benefits, insurance claims, medical reimbursements, and statutory contributions
Maintain precise leave records and attendance reports for compliance and reporting

Training & Development

Identify training needs across hotel, restaurant, and bar operations to support staff skill enhancement
Coordinate internal and external training programs to facilitate continuous learning
Maintain comprehensive employee training records to track progress and compliance
Ensure completion of mandatory training requirements to meet regulatory standards

HR Administration

Maintain confidential employee records and update HR databases to ensure data accuracy
Prepare HR reports on manpower, turnover, absenteeism, and recruitment status for management review
Update HR policies, procedures, and the employee handbook to reflect current standards
Monitor staff licenses, work permits, and employment pass renewals to ensure legal compliance

Compliance

Ensure adherence to labour laws and statutory regulations to mitigate legal risks
Support workplace safety and health initiatives to promote a safe working environment
Align HR policies with company standards and hospitality industry best practices

Operational Support

Assist department heads with manpower planning and scheduling to optimize workforce allocation
Support annual manpower and training budget preparation to align resources with business needs
Participate in management meetings related to staffing and employee matters to provide HR insights
Perform other HR-related duties as assigned by Management to support organizational goals

Job Summary

Manage comprehensive HR functions including recruitment, employee relations, performance management, payroll, training, compliance, and operational support within the hospitality sector to drive effective workforce management and positive employee experiences.

Senior HR Executive