Objective

• Responsible for developing and maintaining relationships with key account portfolios and driving business growth. Deeply understand clients business objectives and challenges, and develop collaborative strategies to achieve win-win outcomes.

Responsiblity:

Account Management:

Oversee comprehensive relationship management for key accounts.
Establish and maintain solid, long-term strategic partnerships with clients.
Segament and Prioritize accounts based on strategic value, revenue potential, and academic influence

Business Growth & Sales Targets:

Identify and develop new key accounts, focusing on top-tier hospitals, clinic chains, high-volume practices, and academically influential customers.
Create and execute annual and quarterly business plans for each key account to meet sales targets.
Drive incremental sales and cross-selling opportunities within existing accounts to increase product penetration.
Handle high-level negotiations for contracts, renewals, and new business opportunities.
Act as the client's advocate, resolve issues and complaints, and ensure customer satisfaction.
Monitor and report on key performance indicators (KPIs) such as revenue growth, customer retention, and satisfaction scores.

Strategic Planning & Execution:

Analyze customer data, market trends, and competitive dynamics to develop tailored strategies for each account.
Coordinate cross-functional teams (e.g., marketing, clinical education, customer service) to deliver integrated solutions.
Lead strategic initiatives and ensure timely execution of account plans.

Tools & Systems:

Utilize CRM platforms (e.g., Salesforce, SAP ) for account tracking, pipeline management, and forecasting.
Leverage digital tools and analytics to optimize customer engagement and decision-making.

Requirements:

Bachelor's degree or above.
Minimum 8 years of sales experience, with at least 3 years in key account management or large account sales.
Strong interpersonal and relationship-building skills, with the ability to influence senior stakeholders.
Strategic thinker with solid business acumen and the ability to translate customer needs into actionable business opportunities.
Proactive, self-motivated, and capable of independently identifying challenges and driving solutions.
Familiarity with the dental or medical device industry is a plus.
Commitment to continuous learning and professional development.

Business Development Specialist Taiwan