Job Description

About the Opportunity

We are seeking a Senior Technical Project Manager who can independently lead complex, multi-workstream technology programs with minimal oversight. This role requires a proven self-starter with strong executive presence, exceptional communication skills, and a relentless focus on delivery excellence.

You will be responsible for owning projects end-to-end—setting direction, driving execution, managing stakeholders, and ensuring outcomes are delivered on time, on scope, and on budget. This role is not for a coordinator; it is for a hands-on delivery leader who can run the show.

Role & Responsibilities

Project Leadership & Delivery

Own and lead technical projects from initiation through closure, ensuring successful delivery against defined scope, schedule, budget, and quality targets.
Develop and maintain detailed project plans, schedules, milestones, and dependency maps.
Drive day-to-day execution across multiple workstreams and cross-functional teams.
Proactively identify, assess, and mitigate risks and issues; escalate decisively when required.
Ensure end-to-end accountability for project outcomes and client commitments.

Program & Delivery Operations

Maintain and actively manage:
RAID logs (Risks, Assumptions, Issues, Dependencies)
Issue trackers and action item logs
Meeting agendas, minutes, and follow-ups
Lead sprint planning, execution, and delivery tracking (where Agile is applied).
Measure and report team efficiency, velocity, and productivity; identify and drive continuous improvement opportunities.
Manage multiple concurrent projects with competing priorities and deadlines.

Client Engagement & Executive Communication

Serve as the primary client point of contact and trusted delivery partner.
Demonstrate strong executive presence in client interactions, including steering committees and leadership reviews.
Communicate clearly, confidently, and proactively—no surprises.
Manage expectations, resolve conflicts, and ensure high client satisfaction throughout the engagement lifecycle.

Governance & Reporting

Establish and enforce delivery governance frameworks.
Prepare and deliver weekly and executive-level status reports covering:
Overall project health
Schedule, scope, and budget status
Key risks, issues, and mitigation plans
Track and report progress using clear KPIs and delivery metrics.

People & Team Leadership

Lead, mentor, and motivate project teams in a high-performance delivery environment.
Directly manage teams of 10–20 resources, including developers, analysts, and QA.
Drive accountability, collaboration, and ownership across the team.
Actively manage team capacity, performance, and morale.

Value Creation

Continuously identify opportunities to deliver value-added services and improvements for clients.
Contribute to delivery excellence, repeatable best practices, and continuous improvement initiatives.

Required Skills And Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
10+ years of proven experience in technical project management.
Demonstrated success delivering complex, multi-tiered, multi-workstream technology projects.
Proven ability to manage multiple projects simultaneously.
Strong client-facing experience with senior and executive stakeholders.
Deep understanding of project management methodologies and frameworks (Agile, Scrum, Waterfall, Hybrid).
Strong governance, reporting, and delivery management skills.
Prior experience managing and leading teams of 10–20 people.
Experience managing end-to-end support and development projects.

Nice To Have Skills

Comfort working in Salesforce-based delivery environments.
Prior Salesforce project experience is a plus.
Salesforce certifications are a plus but not required.

Required Competencies & Attributes

Self-starter mentality with minimal need for oversight or coaching.
Strong ownership mindset with a bias toward action and results.
Excellent written and verbal communication skills.
Strong analytical and logical thinking abilities.
High level of professionalism, accountability, and integrity.
Ability to operate effectively in fast-paced, high-pressure environments.
Flexible and adaptable across teams, clients, and delivery models.
Strong attitude, resilience, and drive to succeed

Skills: salesforce project manager,salesforce,agile & waterfall methodologies

Salesforce Project Manager