Itil, Cloud Operations, Broadcom VMware Private Cloud services, Process Improvement, SLA Compliance, Vendor Management

Service Level Management, Service delivery governance, SLA concepts, Stakeholder Management

Service Delivery Management, Incident Management, Network Technologies, Change Management, Fixed Broadband, Enterprise Connectivity Solutions, SD-WAN, Network Operations, Problem resolution, Customer-Facing Technical Roles, Telco Network Infrastructure

smartsheet , Servicenow, Microsoft 365, it service management principles, Jira, Azure, Microsoft Entra ID, Microsoft Project

Itil, It Operations, project management, Service Management, Pmp

Microsoft Office, Networking Concepts, IT Asset Lifecycle Management, Windows operating systems, EUC Lifecycle Management, ITIL practices, Active Directory, Vendor and Asset Management, IT service management processes, Data Analysis Reporting

task completion , service level agreement , Cybersecurity, Service Delivery, Itil Service Management, Computer Engineering, Information Technology, mentors team members, Customer Centric Solutions, Cybersecurity Engineering, ensure service performance, monitoring SLAs, Service Management, System Upgrade, Liaise With Technical Teams, Industry Experience, Resource Planning, Performance Management

service delivery, Project Delivery, Customer Management

Itil Framework, Project management, IT System Operations Maintenance, Service delivery leadership

Requirements Elicitation, Technical Lead, Service Delivery, Itil, Documentation Translation, GCC operation environment, Business Analyst, Project Management