Morgan McKinley is partnering with a client to hire a Retail Operations Director to lead and elevate retail performance across a multi-market footprint.

Key Responsibilities:

Lead and oversee regional retail operations, ensuring consistent execution of brand, service, and operational standards
Drive commercial performance across stores, including sales productivity, conversion, and customer experience
Partner closely with local market teams to support store openings, performance improvement plans, and retail initiatives
Translate regional strategy into actionable store-level execution
Oversee retail KPIs, performance dashboards, and operational reviews across markets
Collaborate with merchandising, marketing, VM, and supply chain teams to deliver integrated retail plans
Develop and coach retail leadership teams, building strong succession and capability
Ensure operational processes, compliance, and cost controls are aligned with regional objectives

Requirements:

10-15 years of experience in retail operations, store management, or commercial retail leadership
Regional exposure across Southeast Asia or APAC is strongly preferred
Proven track record managing multi-store or multi-market retail networks
Strong commercial acumen with experience driving store productivity and performance
Ability to operate in a matrix organisation and influence senior stakeholders
Hands-on, execution-focused leader with strong people management capability

How To Apply

If you are interested in this role and would like to discuss the opportunity further, please click apply now or email Jessica Chen at [HIDDEN TEXT] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response

within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R21100318