Description

Are you looking for a high-impact Sales Operations (AI & Automation) role in an organization experiencing fast business growth Are you excited about using AI and automation to make operations smarter and help Taiwan businesses grow their global sales more efficiently If so, then we want to talk with you. We're hiring a Sales Operations (AI & Automation) Intern of Amazon Global Selling Taiwan team!

Amazon Global Selling Taiwan is on a mission to help local businesses of all sizes to start local and grow global! We have been helping businesses to directly reach new customers around the globe and build global business presence. Today, more than 60% of Amazon's total sales come from third-party selection. Asia Global Selling team is responsible for recruiting local businesses to sell on Amazon's overseas marketplaces, and supporting local businesses success and growth on the Amazon. Our vision is to be the first choice for all types of business to go globally.

Job Title & Scope

This is a role designed to explore, evaluate, and accelerate emerging AI tools and automation workflows that drive operational efficiency and data-driven decision-making across Amazon Global Selling Taiwan.

Key job responsibilities

Core Sales Operations with AI-Driven Efficiency — Execute core sales operations tasks such as recurring reporting, data validation, and process tracking using Excel and SQL; identify opportunities to apply AI and automation tools to streamline these workflows and reduce manual effort.
AI Tool Discovery & Automated Reporting — Research and evaluate emerging AI tools for data analysis and report generation; build pipelines to automate raw data processing and compile weekly/monthly reports; validate and critically review AI-generated insights to ensure accuracy and business relevance. Share findings and train team members on newly discovered AI tools and practices to accelerate adoption.
AI-Powered Lead Generation & Scoring — Maintain and improve the AI-enhanced Lead Form that provides pre-registration guidance, generates lead scoring from historical data, and auto-distributes analysis results to Business team.
AI Product Testing — Execute structured testing for AI tools (e.g., the AI Lead Form and other internal AI tools); document defects and UX gaps to accelerate release quality.
AI Workflow Design & Process Standardization — Explore and design AI-assisted workflows to standardize business review preparation, reducing prep time. Extend similar AI workflow design to Seller recruitment use cases (e.g., AI-powered prospect profiling, competitive landscape research, category benchmarking) to help the sales team reach more potential sellers more effectively.

Objective

This role delivers on two levels: 1) accelerating AI tool discovery and operationalization — identifying, testing, and deploying new AI capabilities across operations and Seller recruitment workflows; and 2) building AI expertise — you will develop hands-on proficiency with AI tools, design automation workflows, and share your knowledge, laying a strong foundation.

Basic Qualifications

Speak, write, and read fluently in Mandarin
Bachelor's degree or higher degree program or have graduated less than one year
Language skills – ability to communicate (written and spoken) in Mandarin Chinese and English
Ability to work as full time (40 hrs/week) for 1 year duration
Problem solving and data/anecdotes analysis skills
Super learn and be curious and love to invent and simplify
Ability to prioritize and manage multiple projects and responsibilities
Proficiency in Microsoft Excel (e.g., pivot tables, formulas, data modeling)

Preferred Qualifications

Strong academic background in data science, AI/ML, statistics, or a related quantitative field, or relevant internship experience
Familiarity with emerging AI tools and automation workflows for data analysis and report generation
Experience writing or reading SQL queries; familiarity with BI/visualization tools (e.g., QuickSight, Tableau) is a plus
Project/program management skills
Ability to think and act strategically and tactically
Ability to deal with ambiguity
Ability to summarize and communicate important data
Strong communication skills (i.e., experience in coordinating teams and communicating to management).
Solid organizational skills, including prioritization and time management
Master's degree is a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Web Services Taiwan Limited

Job ID: A10469660

Sales Ops Analyst Intern, AI & Automation, Amazon Global Selling