Responsibilities:

. Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software

. Perform asset management and maintain accurate asset records

. Perform day-to-day IT infrastructure health and security monitoring and checks

. Troubleshoot infrastructure and network related issues

. Perform change management control, and ensure changes are trackable and properly documented

. Respond to service requests and incidents to provide timely and effective resolutions

. Work with service providers to ensure SLAs are met

. Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl

. Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements:

. Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent

. For Senior Role, at least 3 years relevant working experience preferred

. For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided

. Strong understanding of server and networking fundamentals

◦ Knowledge of up-to-date server hardware, configuration and management

◦ Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing

◦ Knowledge of L3 firewalls and network security

. Working knowledge in

◦ Linux Server OS Administration and Linux Networking

◦ Virtualization technology

◦ Log management

◦ Internet Services such as Web and Database servers

◦ Basic security best practices and implementation

. Strong analytical and problem-solving skills

. Able to troubleshoot IT problems using logs, and tracing through steps

. Meticulous

. Good time management skills

. Good verbal and written communication skills

. Able to work independently and contribute as a team

. Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes

. CompTIA/LPIC certifications is a plus

. Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus

. DevOps/SRE experience is a plus

. Experience with Load Balancers/High-Availability deployment is a plus

IT Infrastructure Engineer