Scheduling Tools, customer service, incident reporting, safety and risk management, Supervisory Skills, Communication Skills, Staff Scheduling, reporting templates, digital skills, Email, Spreadsheets

Property Management Systems, Opera PMS

reception operations, front office procedures, hotel systems, Opera PMS

hotel property management systems, Guest Service, Hotel Operations, basic mathematics

Communication Liaison and Reporting, Quality Provider and Performance Management, Training, Customer Centricity and Service, Administrative and Commercial Processes, Operational Processes, People Management and HR

Opera

hotel management systems, Opera PMS

Ms Office, hotel management systems, Cashiering, StarRez

Key Management System, Housekeeping discrepancy report

Crisis Management, Attention To Detail, Leadership, Interpersonal Skills, Hotel Operations, Problem-solving, Customer service, Supervisory Skills