Job Purpose:

Primarily responsible in managing the end-to-end execution of asset transfers for wealth clients. Supports initiatives and projects of the unit. The role combines operational oversight, client-centric service delivery and risk management

Key Accountabilities/ Responsibilities:

End to End Asset Transfer Management in ensuring customer transfer request are processed accurately and timely within agreed SLA
Provide seamless support to internal and external stakeholders on transfer feasibility, timelines, documentation requirements and timely support to meet the project deliverables
Risk, Compliance and controls in ensuring strict adherence to the Bank's operating guidelines and regulatory/market requirements. Maintain robust controls to mitigate operational and reputational risks
Investigate and resolve exceptions, failed trades and reconciliation breaks promptly
Process Improvement and Change Management – drive continuous improvement in turnaround times and error reduction
Process different types of transfer covering equities, fixed income, funds and digital assets
Liaise with different parties such as CDP, front office and external third parties for security transfer
Liaise with front office and custodian to ensure smooth settlement transfer
Ensure all cash and securities breaks are promptly investigated and follow up
Ensure all transfers instructions are processed in accordance the Bank's operating guidelines and compliance to market requirements
Handle security transfers queries from FO and other stakeholders
Monitor daily workflows to ensure adherence to service level and turnaround times
Assist in and lead ad-hoc projects on behalf of team. Work with project stakeholders in ensuring timely implementation
Identify process improvement opportunities and support transformation initiatives
Support team manager in resource planning and workload management

Requirements:

Diploma/Degree holder with minimum 5 years relevant working experience in Asset transfer , preferably in a private banking setup
Excellent stakeholder management and communication skills
Strong client-centric mindset with attention to details and with a strong control mindset
Strong communicator and collaborate effectively with stakeholders
Strong analytical and problem-solving skill
Manage multiple priorities and work under pressure to meet tight deadlines and managing volume surge

Location:

DBS Asia Hub

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

AVP/VP, Asset Transfer Specialist (Wealth Management Ops), CBWMO, Group COO