What You'll Do

Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Negotiate with existing merchants to drive revenue growth (promotions, marketing exposure, supply strength, partner programs, etc) to help surpass goals.
Merchant Communication and Strategy: Maintain regular communication with merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.
Strategic Planning: Contribute to quarterly strategic planning and improvement initiatives aimed at achieving supply strength metrics goals.
Partner Engagement and Relationship Management: Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants business situations and requirements.
Cross-Functional Coordination: Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business.
Key Account Management: Apply key account management principles to nurture and expand relationships with priority merchants.

What You'll Need

Advanced Sales Techniques: Mastery in various advanced sales techniques and deal-making such as complex negotiations, strategic partnerships, consultative selling, and high-level relationship management, essential for driving significant growth and securing large-scale partnerships with existing accounts. Ability to formulate scalable sales strategies for the vertical/region.
Advanced Market Research and Analysis: Advanced analytical skills to conduct in-depth market research, interpret complex data/market trends, understand competitor actions, and analyze key metrics that enables strategic insights at a senior level to allow for key decision-making, opportunity identification and resource prioritization.
Commercial mindset: Entrepreneurial spirit to connect all pieces together and grow business as a company rather than an isolated BU. A fast learner with high degree of persistence and resourcefulness to get things done. Sensitive to real world trends and willing to experiment.
Adaptability and Resilience: Proven ability to navigate and thrive in dynamic environments, demonstrating resilience, adaptability, and proactive problem-solving skills at a senior level to drive continuous improvement and overcome challenges.
Strategic Relationship Building: Proven track record of building and maintaining strategic, high-level relationships with key/large merchants and partners, leveraging deep insights into their priorities, pain points, decision-making processes, and competitive landscapes to drive long-term partnerships and business growth.

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