Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support Then join our team! In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry - all in a high-precision environment that also includes working in clean rooms.

At the earliest possible date we are looking for

Support daily Scanner field issues recovery on Scanner tools.
Support tool upgrade, modification and new tool installation.
Candidate is required to support 7x24 on call in a regular basis.
Upon request, candidate may need to support a working shift style of task in a defined period.

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Growing support demand – With the continuous growth of the install base and the expected increase in new tool installations over the coming months and years, the support workload is rising steadily. To ensure service continuity and maintain support quality, it is necessary to replenish the lost manpower at an early stage so the team can catch up with and sustain the required support level.
Mechanical or Electrical engineering background is preferred.
With related exposure tool experience is a plus; otherwise, the person should be comfortable for hands-on troubleshooting for mechanical adjustment and electrical components.

We enrich your life with attractive rewardsWorking hours that accommodate your individual needsWorking together and celebrating togetherYour health is important to us

NT$8,000 annual travel subsidy, NT$5,000 club activity subsidy, Birthday voucher & Mid-Autumn gift box, Quarterly team gatherings & Family Day events

10 days of annual leave from day one, 14 days of paid sick leave per year, leave above Labor Standards Act requirements

Regular team-building events , family-friendly activities , supportive, people-first work culture

NT$8,000 health check subsidy (every two years), NT$1,000 vaccination subsidy (age 40+), Pre-employment health check covered

Customer Support Engineer - Scanner (m/f/d)