Our client is actively searching for a Senior Executive, Academic (Graduate Programmes) to join their team! If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

Admissions Administration

Handle email queries on admission-related matters.
Prepare the applicant spreadsheet and download all supporting documents.
Follow up with applicants with incomplete documents.
Schedule and provide support for admission interviews.

Programme Administration

Provide administrative and logistics support for graduate courses, including courses with overseas immersion.
Ensure the approved timetable is keyed in the scheduling system.
Assist in venue and facilities booking.
Maintain record of the final class lists and programme lists in TeamSite.
Collate course syllabi every semester and update in teamsite.
Maintain proper documentation, archival and updates of undergraduate materials e.g. timetable, syllabus etc.
Share course syllabi with students before course registration.
Manage faculty, part-time instructors and guest speakers requests.
Handle queries from students on programme-related matters.

Visiting students Management

Manage the end-to-end process of visiting students applications including email queries.
Ensure all supporting documents from applicants are received before seeking approval from the Management Committee.
Work with the Office of Global Education and Mobility Programme (OGEM) on the processing of documents.
Prepare Enrolment Letter and Certificate of Completion for students.
Assign workspace for students.
General administrative support.

Student Conference Support

Process student conferences requests and ensure students do not exceed their conference support budget.
Track and update students conference funding.

Exam Management

Coordinate with course instructors on marks submission.
Support on marks entry for part-time lecturers.
Assign marks checking duties and maintain a roster of checkers.
Coordinate and prepare materials for the Board of Examiners (BOE) meeting.

Events

Responsible for coordinating all events/programmes administration and logistics, including food catering and liaison with external parties to ensure the successful execution of each event.
Assist with sourcing of corporate gifts, packing of event kits and collaterals and on-site logistics support.

General Administration

Support graduate programmes on raising purchase orders, invoice payment, and creating jobs for student assistants using internal systems like ARIBA/ Work Study Scheme (WSS) System.
Track programme budget and expenditure.
Track research students GAP hours and Seminar Attendance.
Advise faculty on the process for textbook order.
Maintain mobility data in the exchange portal maintained by the Office of Global Education and Mobility.
Consolidate data and reports for submission.
Recruit and manage student assistants for counter services.
Administer Conflict of Interest for Examination declaration.
Provide secretariat support to the Department Lead.

The ideal candidate will need to have the following qualities and experience:

Bachelor's degree or Diploma with a minimum of 4 years of relevant work experience, preferably in academic administration.
Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
Good problem-solving and negotiation skills.
Strong organisational and time-management skills, able to plan and prioritise work which may have competing deadlines.
Ability to understand and evaluate existing work processes to identify inefficiencies and areas for improvement.
Strong customer service focus with a passion for supporting faculty and students.
Tactful and able to demonstrate empathy whenever necessary.
Self-motivated team player who can work independently with minimal supervision, and collaboratively with colleagues in a team-oriented environment.
Meticulous, organised with a strong willingness to learn.
Good sense of initiative and responsibility with a positive work attitude.