lean methodology , Agile Methodologies, Journey Mapping, Consumer banking landscape, Pmp, Human centered design methodology, Backlog management, Customer immersions, Design Thinking, Agile certifications, Digital service interactions models

customer journey mapping tools, customer research methods, Design Thinking

it security operations , atlassian , Servicenow, Itsm, PowerShell, JIRA, HTML, Angular, Javascript, Bmc, Agile, Scrum, Glide, JSON APIs, Jelly scripting, Hr, Workplace Management, Risk Management

snowflake , Data Management, Data Analytics, Denodo, Tableau, Informatica, Agile Methodologies, Scrum, Excel, Oracle, Python, Business Analysis, Kanban

Devops, Agile Methodologies, Dashboard and Data Visualization Skills, regulatory knowledge, Risk and Control Assessment Experience, Infrastructure Technology Expertise, Technology Risk Management

Servicenow, Itil Processes, JIRA, Salesforce, Escalation Management, Stakeholder Management, Service Desk Operations