Skill required: Content Management - Content management

Designation: Sales Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Role – Content Writer Sr Analyst Career Level – Content Management Sr Analyst (Level 10) Job Profile: The Content Writer Sr Analyst will play a key role within the Pursuit Services team, responsible for creating compelling client stories and case studies that showcase Accenture s capabilities and impact. Working collaboratively across teams and leveraging Accenture-approved AI tools, this individual will produce high-quality content for internal knowledge repositories, enabling seamless access and use across the organization.

What are we looking for Skillset:

Strong written communication skills with the ability to simplify complex, technical subject matter.
Proficiency with AI-assisted content tools such as Co-Pilot and knowledge to work on SharePoint is a plus.
Excellent written and verbal communication skills with strong email etiquette
Advanced proficiency in Microsoft Word and PowerPoint for content creation and formatting
Basic working knowledge of Microsoft Excel for tracker management and reporting
Ability to handle high volumes of content requests while maintaining quality and accuracy
Strong deadline management and time prioritization skills
Detail-oriented with experience in maintaining trackers and generating progress reports
Proven ability to work effectively within cross-functional teams and manage multiple stakeholders simultaneously, including Senior Leadership
Comfortable conducting client story interviews and synthesizing information from diverse sources Language Expertise
Proficiency in English Skills & Work Experience
Must be flexible with work hours according to shifting business needs
Must have excellent internet connectivity and distraction-free environment for working at home, in accordance with local guidelines Educational Qualification: Must have: Minimum Graduate in any stream Good to have: Graduate or a post-graduate in English, Communicative English, Journalism, Communication Science, Media, etc. Must have:
3-5 years experience in content curation/writing
Excellent project management skills
Strong observation skills
Proven ability to multitask
Strong Knowledge of MS Teams and MS SharePoint is desired
Good understanding of Content creation requirements, metadata/keyword tagging, classification of content Additional Comments: Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary Responsibilities include: Content Creation & Client Storytelling
Lead end-to-end creation of client case studies and success stories — from initial interviews through final publication on knowledge repositories.
Conduct interviews with project and account teams to gather inputs and transform technical project information into clear, compelling narratives accessible to diverse audiences.
Translate complex and technical information into simple, easy-to-understand language without losing accuracy or depth.
Independently manage the client stories track end to end, including tracker maintenance and progress reporting.
Support weekly/monthly reporting
Handle large volumes of stories simultaneously, maintaining quality and consistency across all outputs.
Continuous focus on developing high quality content Stakeholder Collaboration
Extensively collaborate with account/delivery teams, capability leads, Subject Matter Experts (SMEs), and Senior Leadership to gather required project and technical details.
Partner with various Pursuit Services team members and cross-functional stakeholders throughout the content development lifecycle.

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