Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud growing. We support all AWS data center critical infrastructure, including power and cooling equipment that supports all of the servers, storage, and networking — ensuring our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety, security, and quality while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you experienced in transforming data into actionable insights Data Center Capacity Delivery Commissioning (DCCD Cx) is looking for an exceptional individual to join our Commissioning organization as a Commissioning Program Analyst. In this role, you will source, manage, and analyze data to support an intelligent team of commissioning professionals delivering data center capacity to support Amazon's growth in APAC. You will use data to change the commissioning delivery landscape with Business Analytics and Intelligence, driving Operational Excellence within APJC and globally. Working backwards from our customers, we innovate and are committed to delivering customer satisfaction—delivering faster with improved quality without compromising safety.

Key job responsibilities

Business Analytics

Translate basic business problem statements into analysis requirements
Communicate analysis and work with business stakeholders to understand its value and propose changes

Business Intelligence

Develop audit and compliance mechanisms to ensure data integrity
Write queries and output efficiently
Convert data to make it analysis-ready through basic descriptives, aggregations, and pivots
Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks)
Gather data across APAC to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting, and metric development/tracking

Operational Excellence

Identify gaps, measure inefficiencies/impact, propose actions, measure success, and iterate
Identify gaps and create system SOPs to drive efficiencies and reduce level of effort (LOE) on repeating and overlapping data entries, eliminate non-value-add activities, remove blockers, and drive automation
Build metrics on dashboards for KPI and Key Value Driver reporting to drive better performance internally and externally
Liaise with APAC, AMER, and EMEA counterparts to drive global alignment

A day in the life

You will use data and anecdotes to tactically drive internal customers to manage project risks (safety, quality, time, and cost) globally. You will use your knowledge and experience to develop dashboards. You will apply business acumen to develop actionable insights and simplify reporting to peers and leadership to drive better business outcomes. You will need to have the backbone to tell the business what is slowing us down, backed by data analysis. You will partner with peers to develop solutions that enable the business to be agile and adaptable to deliver high-quality builds with consistency.

About The Team

The AWS Data Center Capacity Delivery Commissioning Team (DCCD Cx) is an independent critical infrastructure validations team within the Data Centre Capacity Delivery (DCCD) organization. This team of professional Electrical Engineers, Mechanical Engineers, Controls Engineers, Project Managers, Operators and seasoned Amazonians are uniquely positioned to provide deeply detailed engineering and operational review and testing of equipment designs, operational functionality and construction practices. We are focused on ensuring the rapid delivery of a quality product while maintaining full transparency, recording metrics of manufacturer/contractor/equipment issues in new builds and upgrade projects, whilst identifying opportunities for all our peers and customers.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

2+ years of program or project management experience
Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Experience effectively communicating complex concepts through written and verbal communication

Preferred Qualifications

Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field
Experience in a highly analytical, results-oriented environment with cross functional interactions
Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
Proven business acumen, learning new businesses, taking ownership of problems, navigating ambiguity solutions and asking the right questions for operational excellence

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Asia-Pacific Resources Private Limited (Singapore)

Job ID: A10404729

Commissioning Program Analyst, Data Center Capacity Delivery Commissioning APJC