Our client is a growing F&B chain in Singapore with multiple outlets. They are looking for a Senior HR Specialist to oversee end-to-end HR operations, support outlet expansion, and partner closely with operations leaders to drive workforce planning, employee engagement, and compliance.

Key Responsibilities:

HR Operations & Employee Lifecycle

Manage end-to-end employee lifecycle from onboarding to offboarding
Prepare employment contracts, confirmation letters, transfers and exit documentation
Maintain accurate employee records and HRIS
Administer probation reviews and contract renewals
Handle HR queries from outlet managers and employees

Payroll & Benefits Administration

Support monthly payroll preparation and validation
Verify attendance, overtime, and shift allowances
Administer leave management and benefits
Coordinate with payroll vendor (if outsourced)
Ensure accurate statutory submissions and deductions

Employee Relations

Handle disciplinary matters, grievances and investigations
Support performance management and counselling sessions
Advise line managers on employee issues
Manage termination and exit processes
Support employee engagement initiatives across outlets

HR Compliance & Work Pass

Ensure compliance with Singapore Employment Act and MOM regulations
Manage work pass administration (Work Permit, S Pass, EP)
Liaise with MOM and external vendors where required
Maintain proper HR documentation for audits
Update HR policies and employee handbook

HR Administration

Monitor headcount and manpower reports
Prepare HR reports (turnover, absenteeism, overtime)
Support onboarding and orientation programs
Coordinate training and mandatory certifications (e.g. food hygiene)

Requirements:

Diploma or Degree in Human Resources or related field with 5–8 years of HR generalist experience, preferably in F&B. Strong knowledge of Singapore employment laws and MOM regulations, with hands-on experience supporting frontline, shift-based workforce. Exposure to work pass administration and payroll is advantageous. Candidates should be hands-on, detail-oriented, and able to manage employee relations in a fast-paced, multi-outlet environment.

Senior Human Resources Specialist