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Job Title: Senior Global Billing Specialist

Location: Kuala Lumpur, Malaysia (Hybrid - 3 days per week in the office)

Type: Full-time, permanent

About the role:

We are hiring a Global Billing Specialist to join our Finance team in Kuala Lumpur, supporting accurate, timely, and compliant billing activities across multiple divisions and countries.

This role plays a critical part in delivering a high-quality billing experience for both internal stakeholders and external clients. You'll work across multiple systems (including SAP), manage invoice portals and queries, and collaborate closely with teams across the Order to Cash function to ensure billing accuracy, compliance, and strong customer outcomes.

Key Responsibilities:

Produce accurate and complete client and intercompany invoices, ensuring compliance with contract terms, pricing, and internal SLAs.
Review billing outputs prior to submission to ensure quality and timeliness.
Respond promptly to billing queries, investigating discrepancies, identifying root causes, and implementing agreed resolutions.
Upload and manage invoices across multiple client and third-party portals.
Engage regularly with internal and external stakeholders, managing invoicing correspondence professionally and efficiently.
Extract, interpret, and reconcile data from multiple systems to support accurate invoicing and reporting.
Enter billing data into SAP, ensuring appropriate documentation is maintained for audit and reporting purposes.
Produce monthly billing reports and support audit, month-end, and year-end processes.
Meet individual and team KPIs relating to accuracy, timeliness, query resolution, and system usage.
Support wider finance team activities, including process improvements and ad-hoc tasks as required.

To be successful in the role, you will have:

3-5 years experience in billing or accounts receivable, ideally within a shared services or corporate environment.
Demonstrated experience managing complex billing cycles using data from multiple systems.
Strong working knowledge of SAP or a similar ERP platform.
Intermediate Excel skills and solid Microsoft Office capability.
Excellent attention to detail, problem-solving ability, and accuracy under pressure.
Strong written and verbal communication skills in business-level English.
Ability to work independently, prioritise workloads, and meet deadlines in a fast-paced environment.
A customer-focused, proactive, and collaborative approach to work.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You'll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 16 days annual leave, paid sick leave, bank holidays, group hospitalisation and surgical insurance, life insurance, transport allowance (dependent on role), internet and/or phone allowance, paid maternity leave, paid paternity leave, paid marriage leave, paid bereavement leave, learning and development opportunities,and a wide range of flexible benefits that you can tailor to suit your lifestyle.

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Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next.

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.

Now we're taking on society's biggest challenges. We're developing standards and guidelines that will help our customers get to net zero, and we're defining the way new technologies such as AI impact all our lives.

We're focused on our future - and we're looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you'll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You'll contribute to work that shapes industries and enhances lives - and you'll take pride in what you do.

We're looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

#LI-LL1 #LI-Hybrid

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.