testing practices , Requirements Gathering, workflow analysis, Process Mapping, Project Delivery Methodologies, Business Analysis

Requirements Gathering, Confluence, Agile Methodologies, Scrum framework, Jira, Process Modeling, Azure DevOps, Sdlc, Visio, business analysis techniques

System Testing, Agile Methodologies, User Requirement Gathering

Functional Specifications, Test Plans, Test Cases, User Acceptance Testing, business requirements gathering, UAT documentation, Business Analysis, Insurance Operations, Claims Processing, Process Documentation, Underwriting, insurance servicing, policy processing