Responsibilities

Lead the design and implementation of enterprise-scale Pega solutions supporting regulatory compliance, customer lifecycle management, and digital banking transformation initiatives.
Provide technical leadership for the development of complex workflow automation and case management applications using the Pega Platform.
Partner with business stakeholders, compliance teams, and solution architects to translate regulatory and operational requirements into scalable technical solutions.
Design and govern end-to-end customer onboarding, KYC remediation, AML review, and customer due diligence workflows.
Define application architecture, integration patterns, and technical standards across Pega ecosystems and enterprise platforms.
Lead integration initiatives involving REST APIs, SOAP services, Kafka messaging platforms, middleware technologies, and external banking applications.
Review solution designs, conduct code reviews, and ensure adherence to enterprise architecture, security, and regulatory requirements.
Drive platform modernization, version upgrades, migration activities, and performance optimization initiatives.
Manage technical risks, conduct impact assessments, and recommend strategic improvements to application architecture and delivery processes.
Support production systems through governance of incident management, root cause analysis, service restoration, and continuous improvement initiatives.
Mentor development teams and provide technical guidance on Pega best practices, design patterns, and development standards.
Participate in Agile delivery programs, sprint planning, release governance, and stakeholder reporting activities.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or related discipline.
Minimum 12 years of experience in enterprise application development with at least 8 years of specialized experience in Pega Platform implementation.
Strong expertise in Pega architecture, case management, workflow automation, and business process management frameworks.
Proven experience delivering banking technology solutions supporting KYC, AML, CLM, onboarding, compliance, or regulatory transformation programs.
Experience designing large-scale enterprise integrations using Kafka, REST APIs, SOAP services, and middleware platforms.
Strong knowledge of banking operational processes, customer due diligence requirements, and regulatory compliance frameworks.
Experience leading platform upgrade, migration, and application modernization initiatives.
Hands-on experience with Oracle Database, SQL, and Java technologies.
Pega Certified Senior System Architect (CSSA) or Pega Certified Lead System Architect (CLSA) preferred.
Experience working within Agile delivery environments and collaborating with geographically distributed teams.
Strong stakeholder management, technical leadership, and communication skills.

Pega Technical Lead (Banking Transformation, KYC/AML)