Change Management, Itil Framework, KPI management, Program management

Itil Framework, Scrum, PMP certifications, Project management, IT System Operations Maintenance, Service delivery leadership

Itil Framework, Project management, IT System Operations Maintenance, Service delivery leadership

Service Level Management, Servicenow, It Service Delivery, It Operations, IT Support, Itil, Microsoft 365, GSuite, Knowledge Management, Freshservice, Active Directory, Jira Service Management, ITSM ticketing tools, Entra, ITSM practices, Request Fulfilment

mechanical services , Ms Office, MS Project, Project Management, Aconex

Problem Management, Qa Management, Incident Management, It Service Management, Change Management, Sts, DCIM, Facilities management, Bms, CRAC units, IT Security Management, Vulnerability and Patch Management, Data Centre building operations, IT Security Compliance, Inventory Disposal Management, DRUPS, CRAH, Chillers, UPS, IT Configuration Management, Stakeholder Management, PDUs, Critical Electrical and Mechanical equipment, Fire Systems

project leadership , Ml, Data Management, Apis, Product Delivery, Data Quality, Technical Documentation, Data Governance, Ai, operating models, Stakeholder Management, program management, executive communication, data flows

Data Transformation, Data Lake, Data Warehouse, Data Architecture, Project Planning, Risk management, Stakeholder Management

Itil, Incident Management, Azure, Application Support Service Delivery, Root Cause Analysis