About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role

The Channel Account Manager at Ping Identity plays a vital role in supporting the growth and success of the company's channel and alliances programs. This role involves collaborating with the Channel & Alliances team to develop and manage partnerships, drive joint business development initiatives, and ensure effective communication and coordination with channel partners. The Channel Account Manager will contribute to the expansion of Ping Identity's market reach and the achievement of revenue goals.

Responsibilities

Assist in identifying growth opportunities and target partner categories to expand Ping Identity's partner ecosystem.
Support the development of joint value propositions and go-to-market strategies with partners.
Collaborate with partners to execute partner agreement processes in alignment with Ping Identity's business objectives.
Assist in driving partner enablement, including the development of sales practices and training programs.
Contribute to tracking partner performance against agreed-upon metrics, such as revenue targets and pipeline development.
Foster collaborative relationships with partners through ongoing engagement, communication, and business reviews.
Support the execution of marketing and demand generation activities with partners to drive brand awareness and lead generation.
Assist in coordinating and participating in joint business planning activities with partners.
Collaborate with internal teams to ensure effective communication and coordination with partners.
Assist in ensuring partner success by monitoring delivery quality, customer satisfaction, and support.
Contribute to joint pursuits with partners, identifying and developing sales opportunities.
Stay updated on industry trends, market dynamics, and competitor activities to identify new business opportunities and challenges.

Required Skills & Qualifications

Basic understanding of channel sales strategies, partner ecosystems, and system integrators.
Strong organizational and coordination skills.
Excellent communication and interpersonal skills.
Proficiency in using CRM systems and Microsoft Office Suite.
Ability to work both independently and collaboratively in a team environment.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Willingness to learn and adapt to changing priorities and responsibilities.
Strong problem-solving skills and ability to work in a fast-paced environment.

Preferred

Familiarity with Salesforce.com or other CRM systems.
Previous experience or exposure to channel sales, alliances management, or partner enablement.
Interest in the software industry and identity access management sector.
Knowledge of marketing and demand generation practices.
Understanding of partner training and sales enablement processes.
Ability to analyze data and generate insights to drive partner performance.
Proactive mindset with a focus on continuous improvement.
Ability to travel domestically and internationally as required.

Life At Ping

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Channels & Alliances Director