Key Job Purpose

Seeking an experienced Assistant Manager, Human Resources and Office Administration to support end-to-end HR operations and administrative functions. The role will focus on HR systems management (SAP SuccessFactors), recruitment, learning and development, statutory surveys, and general HR administration, and payroll support, ensuring compliance with local employment regulations and internal policies.

Responsibilities

HR Operations & Systems

Act as a key user for SAP SuccessFactors, including employee data management, reporting, workflows, and system accuracy.
Support HR process improvements and system-related projects.

Recruitment & Talent Acquisition

Manage end-to-end recruitment activities, including job postings, candidate screening, interviews coordination, and offer preparation.
Partner with hiring managers to understand manpower needs and ensure timely hiring.
Maintain recruitment data, metrics, and reporting.

Learning & Development

Conduct Training Needs Analysis (TNA) with stakeholders.
Coordinate and administer training programs, including tracking attendance, training records, and costs.
Prepare training reports and maintain training data for audits and management review.

Surveys & Compliance

Coordinate and submit statutory and market surveys, including MOM surveys and Mercer surveys.
Ensure accuracy of submitted data and adherence to submission timelines.
Support HR compliance with local labor laws and regulatory requirements.

HR Administration & Employee Lifecycle

Support employee lifecycle processes such as onboarding, offboarding, confirmation, transfers, and promotions.
Prepare HR letters, documentation, and employment-related correspondence.
Handle employee enquiries and provide guidance on HR policies, procedures, and payroll-related matters.

Administration & General Support

Oversee office administration matters, including vendor coordination and administrative processes.
Support HR budgeting, reporting, and management presentations as required.
Assist in HR projects and initiatives as assigned.

Job Requirements

Diploma or Degree in Human Resources, Business Administration, or a related discipline
Minimum 5–8 years of relevant HR & Office Administration experience
Mandatory hands-on experience with SAP SuccessFactors
Proven experience in:

End-to-end recruitment and hiring processes
Training needs analysis and training data management
MOM statutory and Mercer survey submissions

Strong knowledge of Singapore employment practices and labour regulations
Good-to-have experience in payroll processing and payroll data management
Strong organisational, analytical, and communication skills
Ability to manage multiple priorities and meet tight deadlines
Proficient in Microsoft Office applications (Excel, PowerPoint, Word)