Itil, SRE-aligned operational models, operational performance management, end-user services, global technology infrastructure operations, vendor governance, operational maturity frameworks, managed service provider models, service delivery leadership, data centre networks, enterprise infrastructure operations

BGP, Grafana, Ansible, Ipv6, Prometheus, Python, Terraform, GitLab CI, FinOps-for-Networking, SASE, Infrastructure-as-Code, OpenTelemetry, multi-cloud interconnects, Zero Trust architecture, quantum-safe crypto standards, SD-WAN, AIOps

Unix, IT security, Infrastructure Architecture, RDBMS, Linux, Openshift, Problem Management, Escalation Management, Container platforms, Cloud platforms, Capacity monitoring and observability, Regulatory Compliance, Infrastructure components, Capacity Planning