Change Management, Avaloq Banking System, Stakeholder Management, Business Analysis

Power Bi, Requirement Gathering, Data Visualization, Databricks, Python, Problem Solving, Dashboard Development, Process Improvement, Cross-Functional Collaboration, People Data Analytics, Data Quality and Validation, Business Analysis, Workforce Reporting, Stakeholder Management

Service Level Management, Performance Monitoring, Reporting Governance Compliance, Customer Interaction Service Delivery, Customer Experience Enhancement, Contact Centre Operations, Stakeholder Collaboration, Process Improvement, Team Leadership, Resource Planning, Product Market Regulatory Knowledge