Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role:

Contribute to the growth and profitability of assigned renewal portfolios.
Collation of the business unit's financial performance and reporting
Maintain high renewal persistency to achieve the business targets
Work with SFA channel to promote cross-selling of individual products
Participate in projects to expand and create growth in career progression

Role Attributes:

Oversight of renewal quotations for brokers source assigned

Key Responsibilities:

Financial

Achieve annual business targets and IFRS set
Maintain minimum 90% renewal persistency rate
Upsell new lines of Life products to existing clients
Work with SFA channel to promote cross-selling of individual products

Non-Financial

Build, manage, and grow strong relationships with assigned brokers, intermediaries, and corporate clients
Proactively engage intermediaries through regular meetings, joint client discussions, and presentations.
Support and participate in corporate sales pitches and employee communication sessions as required
Manage the end‑to‑end renewal process for assigned group policies, including renewal invitations, data collection, and documentation
Ensure timely and accurate submission of renewal data, employee information, and placement documentation for billing and endorsements
Maintain accurate and timely renewal status updates for management reporting and sales forecasting
Collaborate closely with Customer Service, Operations, Billing, and Provider Teams to ensure smooth servicing and delivery in line with agreed
Ensure premium collections are completed within approved credit terms
Ensure risks are underwritten and accepted in accordance with business acceptance, underwriting, profitability, and risk management guidelines
Comply with regulatory requirements, internal governance standards, and Fit & Proper obligations
Participate in required sales training, CPD programmes, and professional development activities
Undertake other projects assigned from time to time, including product/service enhancements and client or market engagement events

Requirements:

Experience

Preferably with 5 years of experience in Employee Benefits industry and sound knowledge of Life and Health Insurance
CapabilityAble to work independently
Strong presentation skills
Strong Interpersonal skills
Strong Communications and Negotiation skills

Education

Recognized university degree; or at least GCE A level or Diploma with relevant professional insurance qualifications
Capital Markets & Financial Advisory Services (CMFAS) Exams: Modules 5 & 9 (CLI, ILP equivalent).
Certificate in Health Insurance

Key Stakeholders:

External:

Customers: Intermediaries, and HR of Corporate customers
Others: Consulting Firms, Medical Providers, reinsurers

Internal:

Customers: Intermediaries, and HR of Corporate customer
Various Departments such Group Operations -Group Life & Health Services, Claims, Underwriting, Group Receipting, Set-up, Compliance, Legal, Finance, Marketing. Group Actuarial & Reinsurance, Pricing

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Assistant Vice President, Account Management (Renewal)